FAQs

SHIPPING & DELIVERY

How long will it take to receive my order?

Once your order has been placed, you will receive an email within 48 hours confirming the shipment of the package.
The processing and manufacturing time of the order takes 2 days.

Delivery times are 2 to 5 days for paintings and 7 to 10 days for posters (standard delivery, metropolitan France).
For the rest, it will depend on your region and the type of delivery you choose. The deadlines for each country will be indicated during the payment process.

If your order is not delivered after the deadlines indicated, do not hesitate to notify us by e-mail at the following address: contact.gangstartshop@gmail.com.

 

Where do we deliver and what are our delivery costs?

We ship worldwide.
As for the delivery costs, they will be indicated during the payment procedure.

 

Where is the manufacturing plant located?

Our supplier is based in the UK as well as the Netherlands.

 

My delivery address has an error, what should I do?

It is possible to modify your personal information only before the shipment of the package. After shipping, no modification can be made, in accordance with our general sales conditions.

  

PAYMENT

Is our site secure?

Our site is completely secure.

Indeed, the site you are in is on an HTTPS server (you can verify this by seeing the small green padlock located to the left of the URL of this page).

 

What are our payment methods?

Regarding payment methods, we use Stripe and Paypal which are benchmarks in terms of security, especially for online transactions.

However, no bank checks, transfers or payments on reception are accepted. 

 

RETOURS & REFUNDS

What if I am not satisfied with my product?

In this case, we offer you a "Money Back Guarantee".

If for any reason the product does not suit you, you can return it to us within 30 days of receiving it. We will refund the entire order.

Please note that in order to be able to return your package, we require that it be in good condition. The delivery costs are your responsibility at the time of sending the package (proof of postage of the package must also be sent to us by email to prove that the delivery has taken place). 

 

A QUESTION ?

Need more information? Contact us at: contact.gangstartshop@gmail.com